Answers to common questions about Trusteed: platform overview, merchant integration, developer API, and AI agent capabilities.
Trusteed is a multi-merchant trust and execution layer for agentic commerce. It connects Shopify, WooCommerce, and Odoo stores with AI assistants like ChatGPT and Claude via the MCP (Model Context Protocol), enabling product discovery, catalog browsing, and checkout initiation without rebuilding core operations.
Yes. The current beta access is completely free. Connect one store, expose your catalog to AI agents, and validate traffic before scaling. Paid plans will be introduced when they earn their place — lower commission, more visibility, better measurement.
Any AI assistant that supports MCP (Model Context Protocol) — including Claude, ChatGPT plugins, and custom LLM agents — can connect to Trusteed. Agents built with the WebMCP SDK can also interact via browser.
Under 5 minutes. Select your platform (Shopify, WooCommerce, or Odoo), enter your store URL and API credentials, configure agent capabilities, and your store is live in the agentic commerce network.
No. The integration uses your existing store API. We read your catalog, pricing, stock, return policy, and shipping rules — no code changes to your storefront required.
We access catalog data (products, prices, stock), store policies (returns, shipping), and order status after checkout. We never store personal customer data. Your API keys are encrypted with AES-256.
Yes. You set the rules: which categories agents can access, maximum order values, and whether specific actions require human confirmation. Agents cannot exceed the permissions you configure.
The Trust Score (0.0–1.0) determines your store's visibility in agent search results. Stores with score ≥ 0.5 appear in the primary tier. Scores between 0.3–0.5 are deprioritized. Below 0.3 or suspended stores are hidden. Improve your score by keeping catalog data fresh, accurate pricing, and high fulfillment rates.
The Agent API uses API keys with the prefix agnt_. Create keys via POST /api/v1/agent-keys with your JWT. Keys support scoped permissions: agent:read (catalog browsing), agent:cart (cart creation), agent:checkout (checkout initiation). Include the key in the X-Agent-Api-Key header.
Each store gets a unique MCP endpoint at /mcp/{store-slug}. The global MCP server at /mcp serves all connected stores and accepts search queries across the full catalog. Supports both streamable-http transport and SSE fallback at /mcp/sse.
All webhook POSTs include an X-Webhook-Signature header containing an HMAC-SHA256 signature. Compute HMAC-SHA256 of the raw request body using your webhook secret and compare with the header value. Reject requests where signatures don't match.
Yes. The full OpenAPI 3.0 spec is available at /api/v1/openapi.json. Import it into Postman, Insomnia, or any OpenAPI-compatible tool. An interactive Swagger UI is available at /api/docs.
Trusteed exposes multiple discovery layers: /.well-known/merchant-index.json (full merchant registry — slug, categories, trust_score, mcp_endpoint, freshness; ISR 5 min, no auth required), /.well-known/agent-commerce.json (canonical contract with endpoints, auth, rate limits, trust framework, and directories), /mcp.json (MCP manifest with all tools), /.well-known/ai-plugin.json (ChatGPT/OpenAI compatible), and <link rel='mcp'> tags in every page head for browser-based agents.
Cart creation and checkout initiation always require explicit human confirmation. Read-only operations (search, product detail, availability, merchant profile) never require confirmation. The confirmation threshold is also configurable per merchant — by default, any order above $100 triggers an additional confirmation step.
relevanceScore = (text_relevance × 0.55) + (store_trust_score × 0.25) + (freshness × 0.10) + (in_stock × 0.10). Stores with trustScore < 0.5 are always placed after all active-tier stores regardless of their computed relevanceScore — this is a hard two-tier sort, not a tiebreaker.
No. Trusteed is not a payment processor and not a merchant of record. The checkout tool returns a checkout URL that redirects to the merchant's native checkout (Shopify Payments, WooCommerce, etc.). Payments happen on the merchant's platform, not ours.
Join the beta for free and connect your store to AI agents in minutes.
Create free account